<h3 style="box-sizing: border-box; font-size: 27px; line-height: 35px; font-family: "Open Sans"; font-weight: 400; color: rgb(36, 37, 38); margin: 0px 0px 25px; overflow-wrap: break-word; white-space: normal; background-color: rgb(255, 255, 255);"><a href="http://www.bugzilla.cn/1746.html" style="box-sizing: border-box; background-color: transparent; color: rgb(36, 37, 38); text-decoration-line: none; transition: all 0.3s ease 0s;">Bugzilla 使用指南</a></h3><p style="box-sizing: border-box; color: rgb(114, 114, 114); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 13.3333px; letter-spacing: 0.2px; line-height: 25px; margin-top: 0px; margin-bottom: 10px; overflow-wrap: break-word; white-space: normal; background-color: rgb(254, 254, 242);">Bugzilla安装见前一篇博客，本篇文章主要关注于如何高效合理的使用Bugzilla，作为为公司内部人员的培训使用指南。</p><p style="box-sizing: border-box; color: rgb(114, 114, 114); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 13.3333px; letter-spacing: 0.2px; line-height: 25px; margin-top: 0px; margin-bottom: 10px; overflow-wrap: break-word; white-space: normal; background-color: rgb(254, 254, 242);">Bugzilla是一个开源的缺陷跟踪系统，它可以管理软件开发过程中缺陷的提交、修复、关闭等整个生命周期。</p><p style="box-sizing: border-box; color: rgb(114, 114, 114); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 13.3333px; letter-spacing: 0.2px; line-height: 25px; margin-top: 0px; margin-bottom: 10px; overflow-wrap: break-word; white-space: normal; background-color: rgb(254, 254, 242);"> </p><h2 style="box-sizing: border-box; font-size: 21px; line-height: 1.1; font-family: Verdana, Arial, Helvetica, sans-serif; font-weight: 500; color: rgb(51, 51, 51); margin: 20px 0px 10px; white-space: normal; background-color: rgb(254, 254, 242);">1. 基本概念<br/></h2><p style="box-sizing: border-box; color: rgb(114, 114, 114); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 13.3333px; letter-spacing: 0.2px; line-height: 25px; margin-top: 0px; margin-bottom: 10px; overflow-wrap: break-word; white-space: normal; background-color: rgb(254, 254, 242);">在Bugzilla中，Bug报告状态分为以下几种状态，</p><p style="box-sizing: border-box; color: rgb(114, 114, 114); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 13.3333px; letter-spacing: 0.2px; line-height: 25px; margin-top: 0px; margin-bottom: 10px; overflow-wrap: break-word; white-space: normal; background-color: rgb(254, 254, 242);"> 待确认的 unconfirmed</p><p style="box-sizing: border-box; color: rgb(114, 114, 114); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 13.3333px; letter-spacing: 0.2px; line-height: 25px; margin-top: 0px; margin-bottom: 10px; overflow-wrap: break-word; white-space: normal; background-color: rgb(254, 254, 242);"> 新提交的 new</p><p style="box-sizing: border-box; color: rgb(114, 114, 114); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 13.3333px; letter-spacing: 0.2px; line-height: 25px; margin-top: 0px; margin-bottom: 10px; overflow-wrap: break-word; white-space: normal; background-color: rgb(254, 254, 242);"> 已分配的 assigned</p><p style="box-sizing: border-box; color: rgb(114, 114, 114); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 13.3333px; letter-spacing: 0.2px; line-height: 25px; margin-top: 0px; margin-bottom: 10px; overflow-wrap: break-word; white-space: normal; background-color: rgb(254, 254, 242);"> 问题未解决的 reopened</p><p style="box-sizing: border-box; color: rgb(114, 114, 114); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 13.3333px; letter-spacing: 0.2px; line-height: 25px; margin-top: 0px; margin-bottom: 10px; overflow-wrap: break-word; white-space: normal; background-color: rgb(254, 254, 242);"> 待返测的 resolved</p><p style="box-sizing: border-box; color: rgb(114, 114, 114); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 13.3333px; letter-spacing: 0.2px; line-height: 25px; margin-top: 0px; margin-bottom: 10px; overflow-wrap: break-word; white-space: normal; background-color: rgb(254, 254, 242);"> 待归档的 verified</p><p style="box-sizing: border-box; color: rgb(114, 114, 114); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 13.3333px; letter-spacing: 0.2px; line-height: 25px; margin-top: 0px; margin-bottom: 10px; overflow-wrap: break-word; white-space: normal; background-color: rgb(254, 254, 242);"> 已归档的 closed</p><p style="box-sizing: border-box; color: rgb(114, 114, 114); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 13.3333px; letter-spacing: 0.2px; line-height: 25px; margin-top: 0px; margin-bottom: 10px; overflow-wrap: break-word; white-space: normal; background-color: rgb(254, 254, 242);"> </p><p style="box-sizing: border-box; color: rgb(114, 114, 114); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 13.3333px; letter-spacing: 0.2px; line-height: 25px; margin-top: 0px; margin-bottom: 10px; overflow-wrap: break-word; white-space: normal; background-color: rgb(254, 254, 242);">Bug处理意见（Resolution）</p><p style="box-sizing: border-box; color: rgb(114, 114, 114); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 13.3333px; letter-spacing: 0.2px; line-height: 25px; margin-top: 0px; margin-bottom: 10px; overflow-wrap: break-word; white-space: normal; background-color: rgb(254, 254, 242);"> 已修改的 fixed</p><p style="box-sizing: border-box; color: rgb(114, 114, 114); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 13.3333px; letter-spacing: 0.2px; line-height: 25px; margin-top: 0px; margin-bottom: 10px; overflow-wrap: break-word; white-space: normal; background-color: rgb(254, 254, 242);"> 不是问题 nvalid</p><p style="box-sizing: border-box; color: rgb(114, 114, 114); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 13.3333px; letter-spacing: 0.2px; line-height: 25px; margin-top: 0px; margin-bottom: 10px; overflow-wrap: break-word; white-space: normal; background-color: rgb(254, 254, 242);"> 无法修改 wontfix</p><p style="box-sizing: border-box; color: rgb(114, 114, 114); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 13.3333px; letter-spacing: 0.2px; line-height: 25px; margin-top: 0px; margin-bottom: 10px; overflow-wrap: break-word; white-space: normal; background-color: rgb(254, 254, 242);"> 以后版本解决 later</p><p style="box-sizing: border-box; color: rgb(114, 114, 114); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 13.3333px; letter-spacing: 0.2px; line-height: 25px; margin-top: 0px; margin-bottom: 10px; overflow-wrap: break-word; white-space: normal; background-color: rgb(254, 254, 242);"> 保留 remind</p><p style="box-sizing: border-box; color: rgb(114, 114, 114); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 13.3333px; letter-spacing: 0.2px; line-height: 25px; margin-top: 0px; margin-bottom: 10px; overflow-wrap: break-word; white-space: normal; background-color: rgb(254, 254, 242);"> 重复 duplicate</p><p style="box-sizing: border-box; color: rgb(114, 114, 114); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 13.3333px; letter-spacing: 0.2px; line-height: 25px; margin-top: 0px; margin-bottom: 10px; overflow-wrap: break-word; white-space: normal; background-color: rgb(254, 254, 242);"> 无法重现 workforme </p><h2 style="box-sizing: border-box; font-size: 21px; line-height: 1.1; font-family: Verdana, Arial, Helvetica, sans-serif; font-weight: 500; color: rgb(51, 51, 51); margin: 20px 0px 10px; white-space: normal; background-color: rgb(254, 254, 242);">2. 使用方法<br/></h2><p style="box-sizing: border-box; color: rgb(114, 114, 114); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 13.3333px; letter-spacing: 0.2px; line-height: 25px; margin-top: 0px; margin-bottom: 10px; overflow-wrap: break-word; white-space: normal; background-color: rgb(254, 254, 242);">1. 新建一个Bugzilla账号</p><p style="box-sizing: border-box; color: rgb(114, 114, 114); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 13.3333px; letter-spacing: 0.2px; line-height: 25px; margin-top: 0px; margin-bottom: 10px; overflow-wrap: break-word; white-space: normal; background-color: rgb(254, 254, 242);"> 当以个人身份登录Bugzilla系统时，需要新建一个账号，注册流程和一般的注册流程类似。</p><p style="box-sizing: border-box; color: rgb(114, 114, 114); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 13.3333px; letter-spacing: 0.2px; line-height: 25px; margin-top: 0px; margin-bottom: 10px; overflow-wrap: break-word; white-space: normal; background-color: rgb(254, 254, 242);"><img src="http://www.bugzilla.cn/wp-content/plugins/lazy-load/images/1x1.trans.gif" title="image" alt="image" width="1329" height="335"/></p><p style="box-sizing: border-box; color: rgb(114, 114, 114); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 13.3333px; letter-spacing: 0.2px; line-height: 25px; margin-top: 0px; margin-bottom: 10px; overflow-wrap: break-word; white-space: normal; background-color: rgb(254, 254, 242);">输入邮箱，点击确认后，修改自己的登陆密码，就完成注册流程。</p><p style="box-sizing: border-box; color: rgb(114, 114, 114); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 13.3333px; letter-spacing: 0.2px; line-height: 25px; margin-top: 0px; margin-bottom: 10px; overflow-wrap: break-word; white-space: normal; background-color: rgb(254, 254, 242);">如果用户忘记密码，可以在登陆界面中点击忘记密码就可以，通过注册邮箱来重置密码。</p><p style="box-sizing: border-box; color: rgb(114, 114, 114); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 13.3333px; letter-spacing: 0.2px; line-height: 25px; margin-top: 0px; margin-bottom: 10px; overflow-wrap: break-word; white-space: normal; background-color: rgb(254, 254, 242);">2. Bug的生命周期</p><p style="box-sizing: border-box; color: rgb(114, 114, 114); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 13.3333px; letter-spacing: 0.2px; line-height: 25px; margin-top: 0px; margin-bottom: 10px; overflow-wrap: break-word; white-space: normal; background-color: rgb(254, 254, 242);"> <img src="http://www.bugzilla.cn/wp-content/plugins/lazy-load/images/1x1.trans.gif"/></p><p style="box-sizing: border-box; color: rgb(114, 114, 114); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 13.3333px; letter-spacing: 0.2px; line-height: 25px; margin-top: 0px; margin-bottom: 10px; overflow-wrap: break-word; white-space: normal; background-color: rgb(254, 254, 242);">3. 创建项目</p><p style="box-sizing: border-box; color: rgb(114, 114, 114); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 13.3333px; letter-spacing: 0.2px; line-height: 25px; margin-top: 0px; margin-bottom: 10px; overflow-wrap: break-word; white-space: normal; background-color: rgb(254, 254, 242);"> 管理员身份进入Bugzilla，点击Products创建新的Products。一个产品可以有多个模块，添加具体产品的对应模块，这样才提交Bug时，更有针对性。</p><p style="box-sizing: border-box; color: rgb(114, 114, 114); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 13.3333px; letter-spacing: 0.2px; line-height: 25px; margin-top: 0px; margin-bottom: 10px; overflow-wrap: break-word; white-space: normal; background-color: rgb(254, 254, 242);">4. 测试人员提交Bug流程</p><p style="box-sizing: border-box; color: rgb(114, 114, 114); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 13.3333px; letter-spacing: 0.2px; line-height: 25px; margin-top: 0px; margin-bottom: 10px; overflow-wrap: break-word; white-space: normal; background-color: rgb(254, 254, 242);">测试人员在提交Bug之前，请先进行查询，确认要提交的Bug不会在原有记录中存在，如果已经存在，不要提交，若有什么建议，可以再原有记录中增加注释，告知其属主，让Bug的属主看到这个后自己去修改。</p><p style="box-sizing: border-box; color: rgb(114, 114, 114); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 13.3333px; letter-spacing: 0.2px; line-height: 25px; margin-top: 0px; margin-bottom: 10px; overflow-wrap: break-word; white-space: normal; background-color: rgb(254, 254, 242);">在发现Bug后，先判断是属于哪个模块的问题，填写Bug报告后，通过Email通知项目组长或者直接通知开发者</p><p style="box-sizing: border-box; color: rgb(114, 114, 114); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 13.3333px; letter-spacing: 0.2px; line-height: 25px; margin-top: 0px; margin-bottom: 10px; overflow-wrap: break-word; white-space: normal; background-color: rgb(254, 254, 242);">项目组长根据具体情况，重新reassigned分配给Bug所属的开发者</p><p style="box-sizing: border-box; color: rgb(114, 114, 114); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 13.3333px; letter-spacing: 0.2px; line-height: 25px; margin-top: 0px; margin-bottom: 10px; overflow-wrap: break-word; white-space: normal; background-color: rgb(254, 254, 242);"> </p><p style="box-sizing: border-box; color: rgb(114, 114, 114); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 13.3333px; letter-spacing: 0.2px; line-height: 25px; margin-top: 0px; margin-bottom: 10px; overflow-wrap: break-word; white-space: normal; background-color: rgb(254, 254, 242);">若Bug不存在，创建一份有效的Bug报告后进行提交</p><p style="box-sizing: border-box; color: rgb(114, 114, 114); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 13.3333px; letter-spacing: 0.2px; line-height: 25px; margin-top: 0px; margin-bottom: 10px; overflow-wrap: break-word; white-space: normal; background-color: rgb(254, 254, 242);"><img src="http://www.bugzilla.cn/wp-content/plugins/lazy-load/images/1x1.trans.gif" title="image" alt="image" width="820" height="614"/></p><p style="box-sizing: border-box; color: rgb(114, 114, 114); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 13.3333px; letter-spacing: 0.2px; line-height: 25px; margin-top: 0px; margin-bottom: 10px; overflow-wrap: break-word; white-space: normal; background-color: rgb(254, 254, 242);"><img src="http://www.bugzilla.cn/wp-content/plugins/lazy-load/images/1x1.trans.gif" title="image" alt="image" width="756" height="531"/></p><p style="box-sizing: border-box; color: rgb(114, 114, 114); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 13.3333px; letter-spacing: 0.2px; line-height: 25px; margin-top: 0px; margin-bottom: 10px; overflow-wrap: break-word; white-space: normal; background-color: rgb(254, 254, 242);">具体流程图如下：</p><p style="box-sizing: border-box; color: rgb(114, 114, 114); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 13.3333px; letter-spacing: 0.2px; line-height: 25px; margin-top: 0px; margin-bottom: 10px; overflow-wrap: break-word; white-space: normal; background-color: rgb(254, 254, 242);"><img src="http://www.bugzilla.cn/wp-content/plugins/lazy-load/images/1x1.trans.gif" title="image" alt="image" width="642" height="507"/></p><p style="box-sizing: border-box; color: rgb(114, 114, 114); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 13.3333px; letter-spacing: 0.2px; line-height: 25px; margin-top: 0px; margin-bottom: 10px; overflow-wrap: break-word; white-space: normal; background-color: rgb(254, 254, 242);"> </p><p style="box-sizing: border-box; color: rgb(114, 114, 114); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 13.3333px; letter-spacing: 0.2px; line-height: 25px; margin-top: 0px; margin-bottom: 10px; overflow-wrap: break-word; white-space: normal; background-color: rgb(254, 254, 242);"> </p><p style="box-sizing: border-box; color: rgb(114, 114, 114); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 13.3333px; letter-spacing: 0.2px; line-height: 25px; margin-top: 0px; margin-bottom: 10px; overflow-wrap: break-word; white-space: normal; background-color: rgb(254, 254, 242);">5. 测试人员验证已经修改的Bug</p><p style="box-sizing: border-box; color: rgb(114, 114, 114); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 13.3333px; letter-spacing: 0.2px; line-height: 25px; margin-top: 0px; margin-bottom: 10px; overflow-wrap: break-word; white-space: normal; background-color: rgb(254, 254, 242);"> 1. 测试人员查询开发者已经修改的Bug，即Status为“Resolved”，Resolution为“Fixed”</p><p style="box-sizing: border-box; color: rgb(114, 114, 114); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 13.3333px; letter-spacing: 0.2px; line-height: 25px; margin-top: 0px; margin-bottom: 10px; overflow-wrap: break-word; white-space: normal; background-color: rgb(254, 254, 242);">，重新测试</p><p style="box-sizing: border-box; color: rgb(114, 114, 114); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 13.3333px; letter-spacing: 0.2px; line-height: 25px; margin-top: 0px; margin-bottom: 10px; overflow-wrap: break-word; white-space: normal; background-color: rgb(254, 254, 242);"> 2. 经验证无误后，修改Resolutiong为VERIFIED，待产品发布后，修改为CLOSED</p><p style="box-sizing: border-box; color: rgb(114, 114, 114); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 13.3333px; letter-spacing: 0.2px; line-height: 25px; margin-top: 0px; margin-bottom: 10px; overflow-wrap: break-word; white-space: normal; background-color: rgb(254, 254, 242);"> 若还有问题，将Bug改为REOPENED，状态重新变为“NEW”，并发邮件通知。</p><p style="box-sizing: border-box; color: rgb(114, 114, 114); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 13.3333px; letter-spacing: 0.2px; line-height: 25px; margin-top: 0px; margin-bottom: 10px; overflow-wrap: break-word; white-space: normal; background-color: rgb(254, 254, 242);">如下图所示：</p><p style="box-sizing: border-box; color: rgb(114, 114, 114); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 13.3333px; letter-spacing: 0.2px; line-height: 25px; margin-top: 0px; margin-bottom: 10px; overflow-wrap: break-word; white-space: normal; background-color: rgb(254, 254, 242);"> <img src="http://www.bugzilla.cn/wp-content/plugins/lazy-load/images/1x1.trans.gif" title="image" alt="image" width="337" height="326"/></p><h2 style="box-sizing: border-box; font-size: 21px; line-height: 1.1; font-family: Verdana, Arial, Helvetica, sans-serif; font-weight: 500; color: rgb(51, 51, 51); margin: 20px 0px 10px; white-space: normal; background-color: rgb(254, 254, 242);">3. Bugzilla的备份与恢复<br/></h2><p style="box-sizing: border-box; color: rgb(114, 114, 114); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 13.3333px; letter-spacing: 0.2px; line-height: 25px; margin-top: 0px; margin-bottom: 10px; overflow-wrap: break-word; white-space: normal; background-color: rgb(254, 254, 242);"> Bugzilla的数据大部分放在数据库了，Bugzilla默认安装时的数据库为Bugs，我这里设置的也是一样的。备份的步骤是先备份Bugzilla数据库，然后备份整个Bugzilla的整个目录就可以。</p><p style="box-sizing: border-box; color: rgb(114, 114, 114); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 13.3333px; letter-spacing: 0.2px; line-height: 25px; margin-top: 0px; margin-bottom: 10px; overflow-wrap: break-word; white-space: normal; background-color: rgb(254, 254, 242);"><img src="http://www.bugzilla.cn/wp-content/plugins/lazy-load/images/1x1.trans.gif" title="image" alt="image" width="661" height="73"/></p><p style="box-sizing: border-box; color: rgb(114, 114, 114); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 13.3333px; letter-spacing: 0.2px; line-height: 25px; margin-top: 0px; margin-bottom: 10px; overflow-wrap: break-word; white-space: normal; background-color: rgb(254, 254, 242);"> </p><p style="box-sizing: border-box; color: rgb(114, 114, 114); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 13.3333px; letter-spacing: 0.2px; line-height: 25px; margin-top: 0px; margin-bottom: 10px; overflow-wrap: break-word; white-space: normal; background-color: rgb(254, 254, 242);">恢复的过程很简单，把原来的备份和打包好的目录解压放在新机器相应的目录中，然后导入数据库。下图为恢复数据库的命令</p><p style="box-sizing: border-box; color: rgb(114, 114, 114); font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 13.3333px; letter-spacing: 0.2px; line-height: 25px; margin-top: 0px; margin-bottom: 10px; overflow-wrap: break-word; white-space: normal; background-color: rgb(254, 254, 242);"><img src="http://www.bugzilla.cn/wp-content/plugins/lazy-load/images/1x1.trans.gif" title="image" alt="image" width="659" height="53"/></p><p><br/></p>